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15
Feb 2017
(Wed)
Feb 2017
(Wed)
Hong Kong CRE & CSQS Roundtable
- Subject
- Asia Pacific Customer Service Consortium and HKU SPACE Executive Academy (SEA)|Digital Economy, Innovative Marketing, Human Capital and Leadership, Marketing Communications and Branding
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- Date & time
- 15Feb 2017 (Wed)14:30 - 17:30 Free
- Venue
- Room 303, 3/F, Admiralty Centre, 18 Harcourt Road, Hong Kong
- Speaker
-
- Dr. Alexander Chan ;
- Mr. Jason Chu
Dr. Alexander Chan
Senior Programme Director/College Principal Lecturer, HKU SPACE Executive Academy
Mr. Jason Chu
Chairman, APCSC, CRE Awards Panel of Judge
- Enquiry
- 28678480 (cw2.wong@hkuspace.hku.hk)
Theme: 2017 Outlook for Customer Experience, Branding and CRM Strategy
- What are CEO focuses to achieve sustainable performance growth with successful customer experience transformation in the new economy?
- How to create more business, products and service mobile O2O opportunities?
- What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners?
- Business Innovation model from Hong Kong, China, Asia Pacific and Western World
- How do Customer Experience, Technology and Corporate Social Responsibility create strategic value in the current business environment?
| Topics | Speakers |
|
2017 Outlook for Customer Experience, Branding and CRM Strategy |
Mr. Jason Chu Chairman, APCSC, CRE Awards Panel of Judge |
|
Enhancing Customer Experience Through Digital Innovation |
Dr. Alexander Chan Senior Programme Director/College Principal Lecturer, HKU SPACE Executive Academy |
*** There will be a lucky draw after the Roundtable (supported by APCSC)
