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最新消息 活動預告

15
2月 2017
(星期三)

Hong Kong CRE & CSQS Roundtable

相關學科
亞太顧客服務協會 及 香港大學 SPACE 企業研究院|數碼經濟, 創新市場學, 人力資本及領導力, 營銷傳播及品牌

感謝各位熱烈參與!

以上活動經已圓滿結束,敬請密切留意學院稍後活動。

活動重温

日期及時間
2017年2月15日 (星期三)14:30 - 17:30 免費
地點
Room 303, 3/F, Admiralty Centre, 18 Harcourt Road, Hong Kong
講者
  • Dr. Alexander Chan ;
  • Mr. Jason Chu

Dr. Alexander Chan

Senior Programme Director/College Principal Lecturer, HKU SPACE Executive Academy

Mr. Jason Chu

Chairman, APCSC, CRE Awards Panel of Judge

查詢
28678480 (cw2.wong@hkuspace.hku.hk)
相關連結
Hong Kong CRE & CSQS Roundtable (direct to the event registration page)

Theme: 2017 Outlook for Customer Experience, Branding and CRM Strategy

  • What are CEO focuses to achieve sustainable performance growth with successful customer experience transformation in the new economy?
  • How to create more business, products and service mobile O2O opportunities?
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners?  
  • Business Innovation model from Hong Kong, China, Asia Pacific and Western World
  • How do Customer Experience, Technology and Corporate Social Responsibility create strategic value in the current business environment?
Topics Speakers

2017 Outlook for Customer Experience, Branding and CRM Strategy

Mr. Jason Chu

Chairman, APCSC, CRE Awards Panel of Judge

Enhancing Customer Experience Through Digital Innovation

Dr. Alexander Chan

Senior Programme Director/College Principal Lecturer, HKU SPACE Executive Academy

*** There will be a lucky draw after the Roundtable  (supported by APCSC)