商业及管理 工作场所与商业心理学

The programme aims to provide students with:

1.   the latest concepts, tools and techniques in business psychology and human resource management (HRM)
       to achieve HR and corporate goals and objectives;
2.   various approaches to resolve issues and improve performances in the workplace; and
3.   a thorough understanding of skills needed to develop and increase the opportunities
       for effective conflict resolution.

Why do conflicts happen at work? What is the psychology behind conflict management and negotiation?
 
This programme aims to equip students with the knowledge of psychology behind conflicts and to discuss methods for addressing conflict, negotiation and mediation in the workplace. It also discusses the importance of employee relationships and the laws and regulations associated with workplace conflict.
 

This programme aims to provide students with a solid foundation in human resource management (HR) and basic workplace psychology principles to manage work behaviours in the organisation.

Organisational culture has become an increasingly important topic as organisations undergo transformation and change in their business strategies to cope with the “new normal” world.
 
This programme covers students with the conceptual models, frameworks and methods for the study of organisational culture. It enables students to implement change in their organisations through understanding the dynamics of organisational culture and the pressures, rationales and practices of change management.
 

The workplace is made up of many types of personalities and the ability to understand the psychology behind different behaviours is key to managing the human capital in your organisation.
 

The success of an organisation is highly dependent on its people. Yet there is no “one-size fit all” strategy for managing people. This is because each person is an individual, with a distinctive personality that influences the way one thinks and acts.
 
This programme aims to equip students with the fundamentals of an individual’s psychology (personality, learning, perception & memory) and examines why behaviours often change in group settings. It also discusses factors that may affect an organisation – power, politics, ethics, conflicts and organisational culture, as well as the psychological impact of change on employees and the importance of managing such change in an organisation.

The success of an organisation depends highly on the performance of its employees. Good performing employees are often motivated employees. This programme will discuss how organisation can motivate their employees and the role of leadership.
 
This programme aims to equip students with practical knowledge of work motivation and leadership, both classical and modern approaches. The importance of attitudes, emotions, stress and worker well-being in motivating employees is discussed and real cases reviewed to enhance student application of the concepts in their work. The role of leadership and the different approaches of leadership in motivating employees is also examined in the programme.