完成此40小時的課程後當符合香港調解資歷評審協會有限公司(HKMAAL)認可的第一階段訓練，學員可進一步報考HKMAAL的第二階段模擬調解考試，以獲取認可綜合調解員的資格。                                                                                          

The programme aims to provide students with a broad understanding of the principles and guided practices in the procedural elements in mediation.  It intends to equip students to play a significant role in conducting a mediation session.

On completion of the programme, students should be able to:

1. distinguish the merits of mediation, and the range and limitations of various methods of mediation and negotiation;
2. identify issues in scenarios where mediation is applicable and formulate strategies to resolve a dispute by mediation; and
3. communicate with parties effectively and manage and control the stages of mediation.

Successful completion of the 40-hour course is recognized by the Hong Kong Mediation Accreditation Association Limited (HKMAAL) as meeting Stage 1 training requirement. Students need to complete two further satisfactory assessments or conduct two actual mediations to be accredited as General Panel of Mediator.