Why do conflicts happen at work? What is the psychology behind conflict management and negotiation?
 
This programme aims to equip students with the knowledge of psychology behind conflicts and to discuss methods for addressing conflict, negotiation and mediation in the workplace. It also discusses the importance of employee relationships and the laws and regulations associated with workplace conflict.
 

Organisational culture has become an increasingly important topic as organisations undergo transformation and change in their business strategies to cope with the “new normal” world.
 
This programme covers students with the conceptual models, frameworks and methods for the study of organisational culture. It enables students to implement change in their organisations through understanding the dynamics of organisational culture and the pressures, rationales and practices of change management.