證書(單元:員工投入度和溝通技巧) (CEF) - 香港大學專業進修學院: Workplace Psychology and Well-being課程
通告
新型冠狀病毒影響下的課堂安排

在新型冠狀病毒疫情不穩定的狀態下,未來數月可能持續影響我們的課堂安排。學院一向以學員的健康及個人安全為首要考慮,為確保學生的學習進度不受影響,學院有可能需要按有關指引將面授課堂改為網上授課。如出現此等情況,課程組別同事將會儘快聯絡學員有關安排的詳情。

關閉特別通告
Main content start

Business & Management Workplace Psychology and Well-being

Certificate for Module (Employee Engagement and Communication Skills)
證書(單元:員工投入度和溝通技巧)

CEF Reimbursable Course

CEF Reimbursable Course

Course Code
MS144A
Application Code
2155-MS144A

Study mode
Part-time
Start Date
To be advised
Next intake(s)
Nov 2023
Duration
11 weeks
Language
English
Course Fee
Total Tuition Fee: HKD$4,600
How to Apply
Deadline on 03 Nov 2023 (Fri)
Enquiries
2867 8310
2861 0278

The values of today’s generation are very different from earlier generations and monetary rewards are no longer the sole reward they are looking for in a job. Today’s generation need to feel engaged in what they do. Engaged employees tend to have more passion in their work and require less supervision from their managers. But what are the factors that drive employee engagement?
 
This programme aims to equip students with the principles of employee engagement and the development of different employee engagement approaches and systems. It discusses the importance of communication styles and provides real-life examples and practices for students to frame their communications in ways that bring results. Topics such as ‘identifying the objective of your message’, ‘reviewing how your message will be perceived by the recipient’ and ‘ways to overcome communication challenges at work’ will be covered.

LEARNING OUTCOMES:

On completion of the programme, students should be able to

  1. discuss the importance of employee engagement and communications in organsations;
  2. evaluate and apply the different drivers of employee engagement;
  3. discuss the value of communication skills in driving employee engagement;
  4. frame messages to achieve desired employee behaviour;
  5. use the psychology of appreciation principles to encourage employee engagement and behaviour.

PROGRAMME STRUCTURE

The programme consists of 33 hours of lectures:

  • Securing an Engaged Workforce
  • The Expectation Gap
  • Drivers of employee engagement
  • Employee Engagement approaches and systems
  • The Value of Employee Communication
  • Framework of Employee Communication
  • Managing Meaning in Messages
  • The Psychology of Appreciation

AWARD

Upon passing all the assessments, students will be awarded within the HKU system through HKU SPACE the “Certificate for Module (Employee Engagement and Communication Skills)".

STUDENT DURATION AND TEACHING MODE

  • Part-time programme: Face-to-Face lecture
  • 11 sessions: Weekdays (7pm - 10pm)
  • Study duration: 3 - 4 months
  • The medium of instruction: English

ASSESSMENT METHODS

  • 70% Attendance Requirement
  • Individual written assignment/ Online exercise/ Group project
Application Code 2155-MS144A -

Days / Time
  • Monday, 7:00pm - 10:00pm
Duration
  • 11 meeting(s)
  • 3 hours per meeting

Applicants shall:

(a) have gained in the HKDSE Examination Level 2 in 5 subjects including English Language and Mathematics;

OR

(b) (i) have gained in HKCEE Grade E in 4 subjects (including Mathematics) and Level 2 in English Language*,

OR equivalent; AND

(ii) one A-level pass or two AS-level passes in any subject or other equivalent post-secondary qualifications;

OR

(c) hold a HKQF level 3 or equivalent Certificate in human resource management, business or related discipline.

Applicants who are aged 21 and above with relevant work experience will be considered on individual merit.

*With effect from 2007, HKU SPACE recognises Grade E previously awarded for English Language (Syllabus B) (grade C in the case of Syllabus A) at HKCEE as an acceptable alternative to Level 2 in this subject at HKCEE.

Application Fee

HK$150 HKD$150 (Non-refundable)

Course Fee
  • Total Tuition Fee: HKD$4,600
  • The CEF Institution Code of HKU SPACE is 100
CEF Courses
Certificate for Module (Employee Engagement and Communication Skills)
證書(單元:員工投入度和溝通技巧)
COURSE CODE 33C134446 FEES $4,600 ENQUIRY 2867-8310/ 2975-5690
Continuing Education Fund Continuing Education Fund
This course has been included in the list of reimbursable courses under the Continuing Education Fund.

Certificate for Module (Employee Engagement and Communication Skills)

  • This course is recognised under the Qualifications Framework (QF Level [4])

Application Form Download Application Form

Enrolment Method
Payment Method
1. Cash, EPS, WeChat Pay Or Alipay

Course fees can be paid by cash, EPS, WeChat Pay or Alipay at any HKU SPACE Enrolment Centres.

2. Cheque Or Bank draft

Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please specify the programme title(s) for application and the applicant’s name.. You may either:

  • bring the completed form(s), together with the appropriate course or application fees in the form of a cheque, and any required supporting documents to any of the HKU SPACE enrolment centres;
  • or mail the above documents to any of the HKU SPACE Enrolment Centres, specifying  “Course Application” on the envelope.  HKU SPACE will not be responsible for any loss of payment sent by mail.
3. VISA/Mastercard

Applicants may also pay the course fee by VISA or Mastercard, including the “HKU SPACE Mastercard”, at any HKU SPACE enrolment centres. Holders of the HKU SPACE Mastercard can enjoy a 10-month interest-free instalment period for courses with a tuition fee worth a minimum of HK$2,000; however, the course applicant must also be the cardholder himself/herself. For enquiries, please contact our staff at any enrolment centres.

4. Online Payment

Online application / enrolment is offered for most open admission courses (course enrolled on first come, first served basis) and selected award-bearing programmes. Application fees and course fees of these programmes/courses can be settled by using "PPS by Internet" (not available via mobile phones), VISA or Mastercard. In addition to the aforesaid online payment channels, continuing students of award-bearing programmes, if their programmes offer online service, may also pay their course fees by Online WeChat Pay, Online Alipay and Faster Payment System (FPS). Please refer to Enrolment Methods - Online Enrolment  for details.

Notes

  • If the programme/course is starting within five working days, application by post is not recommended to avoid any delays. Applicants are advised to enrol in person at HKU SPACE Enrolement Centres and avoid making cheque payment under this circustance.
  • Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, WeChat Pay, Alipay, cheque or PPS (for online payment only) will normally be reimbursed by a cheque, and fees paid by credit card will normally be reimbursed to the payment cardholder's credit card account.
  • In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme team for details.
  • Fees and places on courses cannot be transferrable from one applicant to another. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
  • Receipts will be issued for fees paid but HKU SPACE will not be repsonsible for any loss of receipt sent by mail.
  • For payment certification, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to "HKU SPACE" to any of our enrolment centres.