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Certificate for Module (Preparatory Course - Conflict Management and Ethical Decision-Making)
證書 (單元:衝突管理和道德決策備試班)

CEF Reimbursable Course

CEF Reimbursable Course

Course Code
Application Code

Study mode
Start Date
04 Jan 2025 (Sat)
6 months
Course Fee
HK$17,600 per programme
Deadline on 23 Nov 2024 (Sat)
2867 8318 / 2867 8321
2861 0278
How to Apply

Today and Upcoming Events

40% Bursary to New Students Admitted to the University of London GMBA.  The total tuition fee is around HKD189,000, saving around HKD55,600!  With the help of our preparatory courses, our students have achieved an overall high Exam Pass Rate! 


This programme enables students to identify different types of conflicts, and how to manage and harness the conflicts for the benefits of the organisation. Practical skills for handling conflicts complemented with substantive knowledge will be taught. The programme also builds on leadership skills to help students determine the approaches when confronted with ethical dilemmas so as to make them highly effective leaders in negotiation and conflict management.

Programme Details

On completion of the programme, students should be able to: 

  1. Define and critically evaluate the different types of strategies employed to become effective negotiators;
  2. Assess substantive and affective conflict as well as interpersonal conflict;
  3. Explain how to manage conflicts in a way and manner that leads to constructive outcomes;
  4. Evaluate the main approaches to ethics from philosophical perspectives;
  5. Articulate and discuss examples of contemporary cross-cultural issues involved in ethical decision-making; and
  6. Discuss the ethical elements of complex business and management situations and analyze them from different perspectives.


Part I: Conflict Management

  • Conflict and Alternative Dispute Resolution
  • Conflict Styles and Negotiation Strategies and Situations
  • Moving towards a Positive Outcome: Distributive Negotiation
  • Moving towards a Positive Outcome: Integrative Negotiation
  • Effective Communication, Information Collection and Questioning
  • Persuading and Influencing Others
  • Behavioural Economics in Negotiation and Conflict Management: Heuristics and Biases
  • Conflict in the Workplace
  • Conflict Management and the Role of the Team Leader
  • Theories and Styles of Leadership vis-à-vis Conflict Management

Part II: Ethical Decision-Making

  • Philosophical Frameworks, pt. 1
  • Philosophical Frameworks, pt. 2
  • Decision-Making Ethically
  • Institutionalising Business Ethics
  • Stakeholder Relationships
  • Employee Relationships
  • Corporate Social Responsibility
  • Globalisation & Ethical Decision
  • Higher Education and Ethical Leadership


32 lecture hours. Classes will be held on weekends.


Coursework: Two 1,000 word assignments

Attendance Requirement

At least 70%


Students who are able to satisfy both the attendance requirement (minimum 70%) and pass the programme assessment will be conferred a "Certificate for Module (Preparatory Course – Conflict Management and Ethical Decision-Making)".

Application Code 2265-MS118A -


Course Fee
  • Course Fee : HK$17,600 per programme

Entry Requirements

Applicants shall:

       1) be a current student of the University of London (Queen Mary) Global MBA programme;


       2) i) hold a second-class honours bachelor’s degree or equivalent from a recognized institution;


           ii) have three years’ work experience in a managerial role (within the past five year).


  • The CEF Institution Code of HKU SPACE is 100
CEF Courses
Certificate for Module (Preparatory Course - Conflict Management and Ethical Decision-Making)
證書 (單元:衝突管理和道德決策備試班)
COURSE CODE 33C124971 FEES $17,600 ENQUIRY 2867-8321
Continuing Education Fund Continuing Education Fund
This course has been included in the list of reimbursable courses under the Continuing Education Fund.

Certificate for Module (Preparatory Course - Conflict Management and Ethical Decision-Making)

  • This course is recognised under the Qualifications Framework (QF Level [6])


Application Form Download Application Form

Enrolment Method
Payment Method
1. Cash, EPS, WeChat Pay Or Alipay

Course fees can be paid by cash, EPS, WeChat Pay or Alipay at any HKU SPACE Enrolment Centres.

2. Cheque Or Bank draft

Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please specify the programme title(s) for application and the applicant’s name.. You may either:

  • bring the completed form(s), together with the appropriate course or application fees in the form of a cheque, and any required supporting documents to any of the HKU SPACE enrolment centres;
  • or mail the above documents to any of the HKU SPACE Enrolment Centres, specifying  “Course Application” on the envelope.  HKU SPACE will not be responsible for any loss of payment sent by mail.
3. VISA/Mastercard

Applicants may also pay the course fee by VISA or Mastercard, including the “HKU SPACE Mastercard”, at any HKU SPACE enrolment centres. Holders of the HKU SPACE Mastercard can enjoy a 10-month interest-free instalment period for courses with a tuition fee worth a minimum of HK$2,000; however, the course applicant must also be the cardholder himself/herself. For enquiries, please contact our staff at any enrolment centres.

4. Online Payment

Online application / enrolment is offered for most open admission courses (course enrolled on first come, first served basis) and selected award-bearing programmes. Application fees and course fees of these programmes/courses can be settled by using "PPS by Internet" (not available via mobile phones), VISA or Mastercard. In addition to the aforesaid online payment channels, continuing students of award-bearing programmes, if their programmes offer online service, may also pay their course fees by Online WeChat Pay, Online Alipay and Faster Payment System (FPS). Please refer to Enrolment Methods - Online Enrolment  for details.


  • If the programme/course is starting within five working days, application by post is not recommended to avoid any delays. Applicants are advised to enrol in person at HKU SPACE Enrolement Centres and avoid making cheque payment under this circustance.
  • Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, WeChat Pay, Alipay, cheque or PPS (for online payment only) will normally be reimbursed by a cheque, and fees paid by credit card will normally be reimbursed to the payment cardholder's credit card account.
  • In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme team for details.
  • Fees and places on courses cannot be transferrable from one applicant to another. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
  • Receipts will be issued for fees paid but HKU SPACE will not be repsonsible for any loss of receipt sent by mail.
  • For payment certification, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to "HKU SPACE" to any of our enrolment centres.