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Architecture, Environment & HousingHousing & Property

Certificate for Module (Customer Service in Property Management (Level 3))
證書(單元:物業管理業客戶服務管理(三級))

Course Code
HB035A
Application Code
1650-HB035A

Study mode
Part-time
Start Date
09 Oct 2018 (Tue)
Duration
3 months
Language
Cantonese supplemented with English
Course Fee
HK$4,300 (subject to review)
How to Apply
Deadline on 10 Aug 2018 (Fri)
Enquiries
25088816
25086403
The application for 2018/19 will start in May 2018.

This 30-hour Certificate is designed for those who have secured Level 2 in the Unit of Competency (UoC) standards of the Customer Services category.  Through this programme, students can acquire knowledge equivalent to Level 3's SCS standards including knowledge on daily Customer Services duties, manpower arrangement on owners' meeting, emergency case handling, procurement arrangement, assessing data for insurance claims, site inspection knowledge in Customer Services category.

Course code Start Date / Time Venue

HB035A

 

in October 2018

6:30 p.m. - 9:30 p.m.

 

To be confirmed

 

Assessment

Students are required to do a 2-hour written examination and 1 coursework.

Award

Students need to achieve a minimum attendance requirement of 70%.  Those who are able to satisfy both the attendance requirement and course assessment will be conferred the Certificate for Module (Customer Service in Property Management (Level 3)).

Duration
  • 3 months (10 sessions, each 3 hours)

Applicants shall:

(a) holder of Level 2 or above recognized training of Specification of Competency Standards in the Property Management industry;
Or
(b) have gained three years' work experience in the Property Management Industry with 2 years' work experience in Customer Services related area;
Or
(c) have gained the RPL level 2 in the Property Management industry.

 

Course Fee
  • HK$4,300 (subject to review)
  • The CEF Institution Code of HKU SPACE is 100

CEF SectorSpecification of Competency Standards

CEF Courses
Certificate for Module (Customer Service in Property Management (Level 3))
證書 (單元:物業管理業客戶服務管理 (三級))
COURSE CODE 73C08591-4 FEES HK$4,300 ENQUIRY 2508-8816
Continuing Education Fund Continuing Education Fund
This programme has been included in the list of CEF reimbursable programmes. Application for CEF has to be made before commencement of the programme.
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