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17
May 2023
(Wed)

How is Artificial Intelligence (AI) Changing the Hospitality Industry?

Event of
Biz Win2Thrive Lunch Talk Series
Subject
Hospitality & Tourism Management
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Date & time
17May 2023 (Wed)13:00 - 13:30 Free
Type of Event
Online Attendance
Speaker
  • Mr Andrew Lau ( Director of Revenue Management, The Park Lane Hong Kong, a Pullman Hotel. )
Mr Andrew Lau

Mr Andrew Lau

Andrew is an experienced and seasoned hospitality leader, and he has worked in different luxury hotel groups. His expertise lies in the field of sales, marketing and revenue management.

Enquiry
2867-8329 (parttimehtm@hkuspace.hku.hk)
Relevant Programmes
Advanced Diploma in Hospitality Management Bachelor of Science (Honours) Hospitality Management Master of Science Tourism and Hospitality Management

The field of artificial intelligence (AI) has made some very important breakthroughs in business decision-making and personalized services that enable management and operators in hospitality, tourism, and event domains to communicate with guests in real-time and recommend services based on their preferences and past experiences.

During this talk, we will discuss the opportunities of adopting AI in the hospitality industry, and how companies can align their marketing strategies with emerging AI technologies to increase their profitability and gain competitive advantages.

How does AI change the Hospitality Industry?

Artificial intelligence is one of the hottest topics now-a-day.  Will the hospitality industry benefit from adopting this latest technology?

-         Development of AI technology in the hospitality industry.

-         Use AI technology to help the industry to face post-pandemic challenges.

-         Benefits of using AI technology in the hospitality industry.