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Jun 2026
(Sat)
From Miscommunication to True Connection: Using Counselling Skills to Foster Win Win Relationships at Work and at Home
- Event of
- Open SPACE 2026
- Subject
- Psychology & Counselling
- Date & time
- 06Jun 2026 (Sat)14:00 - 15:00
- Type of Event
- Hybrid (In-person & Online Attendance)
- Venue
- Professor and Mrs Enoch Young Lecture Theatre (Room 204), 2/F, Admiralty Centre, 18 Harcourt Road, Admiralty, HK (access via the shopping arcade escalators through Exit A, Admiralty MTR Station)
- Online Platform
- HKU SPACE YouTube Channel
- Fee
- Free
- Speaker
-
- Ms Jennifer Shum (Senior Guidance Counsellor) ;
- Dr Rosa Kwok (Programme Director, HKU SPACE)
Ms Jennifer Shum
Ms Jennifer Shum is a guidance counsellor with over ten years of experience, specialising in career development, self‑worth and interpersonal relationships. With a warm, optimistic and positive approach, she helps individuals enhance their mental well‑being and overall quality of life, covering issues such as career counselling, personal growth, self‑image, and family and friendship relationships. Ms Shum holds a Master of Arts in Guidance and Counselling from The Hong Kong Polytechnic University and is GCDF (Global Career Development Facilitator) certified, as well as holding a Bachelor’s degree in Psychology from London. She currently serves as a committee member of the Hong Kong Professional Counselling Association, and has further trained in mediation to deepen interpersonal communication, obtaining a professionally recognised mediator qualification. Blending her public image as Miss Hong Kong and her charitable work with her behind‑the‑scenes psychological expertise, she promotes mental health and professional counselling culture in an engaging and down‑to‑earth way through the “Mental Health First Aid” live series, and she recently launched It’s free o’clock Podcast, helping the public navigate emotions and psychological challenges. Dr Rosa Kwok brings evidence-based strategies to the classroom. As a business-minded education professional with over 14 years of rigorous laboratory research training and a strong publication record in peer-reviewed psychology journals. Dr Kwok brings a unique combination of education expertise, client-facing experience, and project management insight to convey evidence-based strategies to policy makers and practitioners.
Dr Rosa Kwok
Dr Rosa Kwok brings evidence-based strategies to the classroom. As a business-minded education professional with over 14 years of rigorous laboratory research training and a strong publication record in peer-reviewed psychology journals. Dr Kwok brings a unique combination of education expertise, client-facing experience, and project management insight to convey evidence-based strategies to policy makers and practitioners.
- Enquiry
- 2975 5655 (jamie.ho@hkuspace.hku.hk)
- Relevant Programmes
In Hong Kong’s fast-paced society, communication is part of our everyday life — at work, at home, and in every interaction. Yet many of us often find ourselves “talking without truly connecting”: words are spoken but not understood, intentions expressed but easily lost.
In this seminar, senior guidance counsellor Ms. Jennifer Shum will share her personal journey into the counselling profession and illustrate how counselling techniques can enhance everyday communication. Through real-life case sharing and interactive exercises, participants will uncover common causes of communication breakdowns and learn practical strategies such as active listening, overcoming deadlocks, and building empathy — to make every conversation more meaningful.
Whether you aim to improve workplace interactions or strengthen relationships at home, this seminar offers practical tools and fresh insights to help you foster genuine, trusting, and connected communication in your personal and professional life in Hong Kong.
Language: Cantonese
The School may make available related programme information material at the seminar.
The School reserves the right to alter or modify the schedule of the event if necessary or expedient.
