Certificate in Private Jet Hospitality Service Management (CEF) - HKU SPACE: Hospitality, Tourism & Events, Aviation courses
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Marketing & HospitalityHospitality, Tourism & Events

Certificate in Private Jet Hospitality Service Management
私人飛機款客服務管理證書

CEF Reimbursable Course (selected modules only)

CEF Reimbursable Course (selected modules only)

New Course
Course Code
HT001A
Application Code
1760-HT001A

Study mode
Part-time
Start Date
14 Dec 2019 (Sat)
Duration
4 months
Language
English, supplemented with Chinese
Course Fee
*HK$22,800 per programme *(excluding the field trip expenses)

Module 1 : HK$4,400 (payable upon application for Module 1)
Module 2 : HK$13,800 (payable upon start of Module 2)
Module 3 : HK$1,900 (payable upon start of Module 3)
Module 4 : HK$2,700 (payable upon start of Module 4)
Apply Now
Deadline on 04 Nov 2019 (Mon)
Enquiries
28678408 / 28678473
28610278
First TEN students who apply this programme will WIN the chance to visit private jet aircraft.

This course is on the list of <Professional Training and Examination Refund Scheme> under <Maritime and Aviation Training Fund>. Eligible applicants are refunded with 80% of the fees.
Some modules of this course have been included in the list of reimbursable courses under the Continuing Education Fund (CEF).*
此課程已列入<海運及空運人才培訓基金>的<專業培訓課程及考試費用發還計劃>名單,「基金」可獲發還80%的費用。
此課程已列入持續進修基金 CEF 認可課程(只限部分單元) 。

This programme aims to meet the continuing education and professional development needs of those who are currently working in the business aviation field or those who have aspirations in developing their future careers in the private jet business. The programme provides core private jet management and operation concepts, as well as specialized knowledge in delivering premium inflight butler services. A broad and holistic view of private jet management will be given to students with particular emphasis on hospitality service techniques.

FIVE REASONS TO STUDY THIS PROGRAMME AT HKU SPACE!

(1)  Potential Employment Opportunities:
After completion of the programme, students may pursue career opportunities including private jet flight attendant, front-line operation and back-of-house management positions. Our teachers are in the field who can give you solid and useful advice!

plane

(2) Strong Connections with Business Aviation Industry and Eligibility of Student Membership:
HKUSPACE works closely with two business aviation industry associations namely:
(a) Association of Business Aviation Professionals
It may provide useful employment information to our students. Association of Business Aviation Professionals is renowned for the excellence in its training standard and the first non-profit private jet industry association in Asia.
(b) Asian Business Aviation Association (AsBAA)See the source image
AsBAA Discovery is a non-profit association representing business and general aviation in Asia. THREE major benefits of joining this association: 1) Connect students and job-seekers of all ages with careers in business and private aviation; 2) Attend the unique and special events of AsBAA to enrich the industrial knowledge; 3) Excellent networking opportunities.

Graduates of this programme will be eligible to apply for the student membership of both associations at their own expenses. HKU SPACE private jet programme students are eligible to join as a student member of AsBAA and the student membership fee will be waived for the rest of 2019.

Sarah Kalmeta, Head of AsBAA Discovery said,
“We are truly excited about this step forward for AsBAA Discovery and the community. We are confident that the partnership with HKU SPACE will benefit young people while ensuring that business aviation is front and centre of aviation education programmes in Asia. We look forward to the programme’s launch and to furthering Discovery’s meaningful impact from the grassroots of education”.

(3)  Financial Assistance: 
(a) Maritime and Aviation Training Fund
The $100 million Maritime and Aviation Training Fund (MATF) approved by the Legislative Council in January 2014 came into operation on 1 April 2014. The Fund is to sustain and enhance existing training schemes and scholarships, as well for launching new initiatives for the aviation sector. The aim is to build up in due course a vibrant, diversified and competitive pool of professionals and technical personnel to support Hong Kong’s future development in the aviation sector. Each Eligible applicant of Professional Training and Examination Refund Scheme (ProTERS) are refunded with 80% of the fees after completing approved courses or passing examinations, subject to a cap of $18,000 (whichever is less) for the pre-approved course/examination (LINK ). Please note that the eligible applicant should be full-time employment in the aviation sector with an organization/company in Hong Kong.
此課程已列入<海運及空運人才培訓基金><專業培訓課程及考試費用發還計劃>名單,「基金」可獲發還80%的費用

(b) Continuing Education Fund (CEF) CEF Reimbursable Course (selected modules only)

Some modules of this course have been included in the list of reimbursable courses under the Continuing Education Fund (CEF).
此課程已列入持續進修基金 CEF 認可課程(只限部分單元)

 

*According to the terms and conditions of the Continuing Education Fund, students seeking reimbursement of the fees under CEF must not have obtained any other publicity-funded financial assistance, such as MATF, for the same module to avoid double benefits.

(4)  Valuable Field Trip Experiences: 
Students will be arranged to overseas and/or local field trips (e.g.  Zhuhai/Macau/Shanghai AIRSHOW, Hong Kong Business Aviation Centre, Private Jet aircraft visit, yacht club, luxury hotel, wine cellar, cigar shop, etc…). They will be able to learn the ground and/or on-board operation and procedures in real world setting through these visits, gain the latest development and trends of the business aviation industry from different guest speakers and teachers who are practitioners in the private jet management companies and/or luxury hospitality service providers.

AECC

(5) Experienced teachers:
Our teachers come from strong hospitality and/or business aviation industry background, and students will gain extensive industrial knowledge with a lot of insights from teachers.

Teacher/ Guest Speaker Profile:

Mr West Chun

Manager, Operations,
Sino Jet Management Limited

Specialties

  • Business Jet Operations Management
  • Flight Dispatch and Operations Control
  • Customer Services
  • Tourism and Travel Management

Selected Experiences

  • Working in aviation industry from 1999
  • FAA Licensed Aircraft Dispatcher
  • Experienced in Commercial Aviation and Business Aviation including Operations control, Aircraft and Crew scheduling and Customer Services.
  • Participated in management, operations setup of Commercial airline and Business aviation.

Ms Cindy Tse

Lead Cabin Services & Talent,
Development Manager
Sino Jet Management Limited

Specialties

  • Commercial and Private Airline and Airport Management 
  • Education
  • Leadership & Talent Development
  • Luxurious Service & Hospitality

Selected Experiences

  • Gained working experience in the aviation industry for more than 20 years
  • Specialized in Team Leadership & Talent Management Programs
  • Design and deliver behavioral and organizational development programs
  • Certified Etiquette, Manners & Life Skills Trainer
  • Certified Crew Resources Management Trainer
  • Certified FISH ©Trainer
  • CIPD In Learning & Development
  • Energetic and experienced multi-lingual professional with solid track record of supporting senior executives in maintaining the highest standards of premium customer satisfaction

Mr. Chris So

Mr Chris So

Media and Education Director,  WINELIST.HK
WSET Diploma & Certified Educator
SCA Authorized Trainer
Judge for Wine Competitions

Specialties

  • Wine and Spirits  knowledge
  • Wine tasting and Etiquette
  • WEST

Selected Experiences

  • Taught about wine for more than 6 years
  • WSET Certified Educator
  • Passed the Master of Wine (MW) Programme practical tasting papers on his first attempt in 2012
  • On the final stage working on his MW Research Paper.
  • Member of Greater China Wine Critics Association, an associate member of the Institute of Wines and Spirits (AIWS)
  • Judge member of The Hong Kong Wine Judges Association
  • judge for the “Decanter Asia Wine Awards", "Cathay Pacific Hong Kong International Wine & Spirit Competition” and “Everyday Bordeaux”

 

INTENDED LEARNING OUTCOME

On completion of the programme, students should be able to:

  1. Discuss the market environment and management issues of private jet business; 
  2. Explain and describe core private jet operational procedures;
  3. Describe the professional customer service standard of private jets;
  4. Illustrate the preparation and serving skills of food and beverage on board the private jets; and
  5. Identify the roles, attributes and responsibilities of a private jet flight attendant

Programme Structure

This part-time “Certificate in Private Jet Hospitality Service Management” programme consists of 4 modules comprising 30 credits in total. Those 12-credit modules will have 36 face-to-face lecture hours and 8 hours for non-lecture activities, such as field trip, site visit and seminar. Students will be arranged to have field trips and site visits in Hong Kong and/or overseas so as to broaden exposure and learn in-depth about the industry. Overseas air shows in Zhuhai/Macau/Shanghai allow you to gain the insights of operation and procedure in a real world setting, and these are arranged at students’ own expenses. Those 3-credit modules will have 12 face-to-face lecture hours, with demonstrations, role-plays, wine and spirits tasting.

Module

Contact Hours

Credits

Details of Module

1.     
Introduction to private jet management  CEF Reimbursable Course (selected modules only)

36 lecture hours +

8 hours for field trip/site visit/seminar

12

The comprehensive overviews of business aviation industry is needed in order to gain the insight of front-line operation and back-of-house management, such as:

  • Business aviation operation management
  • Marketing and sales strategies of private jet business
  • The role of private jet flight attendants
  • Custom, immigration, and quarantine (CIQ)

2.     
Butler service CEF Reimbursable Course (selected modules only) 

36 lecture hours +

8 hours for field trip/site visit/seminar

12

The butler service skill is core knowledge to be acquired by private jet flight attendant, such as:

  • The concepts of butler service
  • Butler service skills
  • Valeting and personalized services
  • Food and beverage service
  • Decoration
  • Housekeeping
  • Butler administration
  • Confidentiality and ethics

3.     
Catering and culinary service on board

 

12 lecture hours

3

The lecturer will deliver part of the module in the kitchen to demonstrate plate decoration and preparation of different meals, such as:

  • Meal choices on board
  • Catering ordering and logistics
  • Culinary skill
  • Catering service on board

4.     
Introductory wines and spirits tasting and servicing

 

12 lecture hours

3

The lecturer will deliver the module in the wine room. The students learn how to taste and appreciate wine and spirits; and how to serve wine in a professional way, such as:

  • The overview and understanding of wine
  • The overview and understanding of spirits
  • Introduction to food and wine pairing
  • Technical skills of wine service

Students will be able to get the WSET level 1 Award in Wines upon passing the module with a mark of 70%.

*Total Fee: HK$22,800.00 *(excluding the field trip expenses

(*The tuition fee is reviewed annually and is subject to change without prior notice.)

Exemption Policy

Exemption will only be given if a student studied similar module at the same HKQF level 3 in the past 10 years, and the student should provide supporting documents to apply for exemption before the start of the programme. The exemption is up to 50% only.

Teaching and Learning Approach

The prgramme will be offered in part-time mode, it will be delivered through face-to-face lecture and complemented through field trips, site visits and/or seminars. Block teaching mode will be used to allow students to focus their learning, therefore, classes will be delivered in a 6-hour block in weekdays/weekends.

online application

Application Code 1760-HT001A Apply Online Now
Apply Online Now

Duration
  • The programme can be completed in around four months
Venue
  • HKU SPACE Learning Centres

TENTATIVE TIMETABLES

Module: Introduction to Private Jet Management CEF Reimbursable Course (selected modules only)

Session

Date

Time

Room

1

14 Dec 2019 (Saturday)

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

2

21 Dec 2019 (Saturday)

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

3

4 Jan 2020 (Saturday)

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

4

11 Jan 2020 (Saturday)

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

5

18 Jan 2020 (Saturday)

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

6

1 Feb 2020 (Saturday)

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

* Extra 8 hours for site visiting, the date will be advised later

Module: Butler Service CEF Reimbursable Course (selected modules only)

Session

Date

Time

Room

1

TBC

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

2

TBC

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

3

TBC

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

4

TBC

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

5

TBC

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

6

TBC

10:00am - 1:00pm

TBC

2:00pm - 5:00pm

 *Extra 8 hours for site visiting, the date will be advised later

Module: Catering and Culinary Service on Board

Session

Date

Time

Room

1

TBC

1:00pm - 3:00pm

TBC

3:00pm - 7:00pm

TBC

2

TBC

1:00pm - 3:00pm

TBC

3:00pm - 7:00pm

TBC

Module: Introductory Wines and Spirits Tasting and Servicing

Session

Date

Time

Room

1

TBC

1:00pm - 7:00pm

Wine Room

2

TBC

1:00pm - 7:00pm

Wine Room

  • The programme team reserves the right to change the above timetable if necessary.
  • All classes are subject to sufficient enrolment.

MEDIUM OF INSTRUCTION

The medium of instruction and assessments will be in English and supplemented with Chinese.

Assessment

The mode of assessment is different from module to module but will be generally based on a combination of coursework (including assignments and quizzes). Throughout the programme, students will be assessed by a combination of:

  • Assignment/Report Writing
  • Oral Presentation
  • Role Play and Demonstration
  • Quizzes/In-Class Exercise (open/closed book) - if applicable

Awards

Students will be awarded within the HKU system through HKU SPACE a “Certificate in Private Jet Hospitality Management” after satisfactory completion of the four modules. In addition, students will be able to get the “WSET level 1 Award in Wines” upon passing the module “Introductory wines and spirits tasting and servicing” with a mark of 70%.

 

Articulation

Graduates of this programme can articulate to the Advanced Diploma programme series at Qualification Framework Level 4:

Advanced Diploma in Hospitality Management

Advanced Diploma in Live Entertainment, Festival and Event Management

Advanced Diploma in M.I.C.E. & Event Management

Advanced Diploma in Tourism Management

Advanced Diploma in Tourism & Marketing Management

 

Applicants shall:

  1. Have gained in the HKDSE Examination Level 2 or above in 4 subjects including English Language; OR
  2. Have gained in the HKCEE Level 2 / Grade E or above in 4 subjects including English Language; OR
  3. Be aged at least 21 or above with three years of relevant work experience.

Applicants with other qualifications and relevant work experience will be considered on individual merits.

Application Fee

HK$150 (Non-refundable)

Course Fee
  • *HK$22,800 per programme *(excluding the field trip expenses)

    Module 1 : HK$4,400 (payable upon application for Module 1)
    Module 2 : HK$13,800 (payable upon start of Module 2)
    Module 3 : HK$1,900 (payable upon start of Module 3)
    Module 4 : HK$2,700 (payable upon start of Module 4)
  • The CEF Institution Code of HKU SPACE is 100
CEF Courses
Introduction to Private Jet Management (Module from Certificate in Private Jet Hospitality Service Management)
COURSE CODE 33Z107647 FEES $4,400 ENQUIRY 2867-8408
Butler Service (Module from Certificate in Private Jet Hospitality Service Management)
COURSE CODE 33Z107655 FEES $13,800 ENQUIRY 2867-8408

Continuing Education Fund

Some modules of this course have been included in the list of reimbursable courses under the Continuing Education Fund (CEF).
此課程已列入持續進修基金 CEF 認可課程(只限部分單元)

For more details, please visit HKU SPACE website: https://hkuspace.hku.hk/cef/application-procedures

 

 

Continuing Education Fund Reimbursable Course Continuing Education Fund Reimbursable Course (selected modules only)
Some modules of this course have been included in the list of reimbursable courses under the Continuing Education Fund.

Certificate in Private Jet Hospitality Service Management

  • This course is recognised under the Qualifications Framework (QF Level [3])

Online Application Apply Now

Application Form Download Application Form

Enrolment Method

HKU SPACE provides 24-hour online application and payment service for students to make enrolment for most open admission courses (courses enrolled on first come, first served basis) and selected award-bearing programmes via the Internet.  Applicants may settle the payment by using either PPS, VISA or Mastercard online.

  1. Complete the online application form

    Applicant may click the icon Apply Now on the top right hand corner of the programme/course webpage to make online application, and then follow the instructions to fill in the online application form.

    Some programmes/courses may be admitted by selection, and may require applicants to provide electronic copy of any required documents (e.g. proof of qualification) as indicated on the programme/course webpage.  Only file format in doc, docx, jpg and pdf are supported. 

  2. Make Online Payment

    Pay the programme/course fees by either using:

    PPS via Internet - You will need a PPS account and a PPS Internet password. For information on how to open a PPS account and how to set up a PPS Internet password, please visit http://www.ppshk.com.

    Credit Card Online Payment - Course fees can be paid by VISA or Mastercard including the “HKU SPACE Mastercard”.

To know more about online enrolment and payment, please refer to the user guide of Online Enrolment and Payment:

 

In Person / Mail

For first time enrolment

Applicants must provide all the required information on the application form and any additional information as required after the intial application assessment. Otherwise the School may not be able to process the admission/enrolment further.

  1. For first come, first served short courses, complete the Application for Enrolment Form SF26 and bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.  
  2. Award-bearing and professional courses may require other information. Forms are usually available at the enrolment centres or on request from programme staff. Bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.

For continuing enrolment in the same course

In person or by post
  1. The standard ‘Enrolment/Payment Slip’ is designed for students of award-bearing programmes or remaining programmes in a suite of programmes requiring continuing enrolment and it applies to most programmes.
  2. Students should complete the “Enrolment/Payment Slip” which will be made available by relevant programme staff and return the slip to any HKU SPACE enrolment centre or post it to the relevant programme staff with appropriate fee payment.

If you are in doubt about the procedures, please check the individual course details, or contact our programme staff or enrolment centres. 

Please note the followings for programme/course enrollment:

  1. To make an application online, you will need a computer with connection to the Internet and a web browser with JavaScript enabled. Internet Explorer 5.01 or above is recommended for the web browser.
  2. Applicants should not leave the online application idle for more than 10 minutes.  Otherwise, applicants must restart the application process.
  3. Only S-MILES and Early Bird Discount are supported in Online Applicants (Application).  To enjoy other types of discount, please visit one of our enrolment centres.
  4. During the online application process, asynchronous application and payment submission may occur.  Successful payment may not guarantee successful application.  In case of unsuccessful submission, our programme staff will contact you shortly.
  5. Applicants are reminded that they should only apply for the same programme/course once through counter or online application.
  6. For online enrolment, payment confirmation page would be displayed after payment has been made successfully.  In addition, a confirmation email would also be sent to your email account.  You are advised to keep your payment confirmation for future enquiries.
  7. Fees paid are not refundable except as statutorily provided or under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment).
  8. If admission is by selection, the official receipt is not a guarantee that your application has been accepted.  We will inform you of the result as soon as possible after the closing date for application.  Unsuccessful applicants will be given a refund of programme/course fee if already paid.

Disclaimer

The School provides a platform for online services for a selected range of products it offers. While every effort is made to ensure timeliness and accuracy of information contained in this website, such information and materials are provided "as is" without express or implied warranty of any kind. In particular, no warranty or assurance regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.

The School (and its respective employees and subsidiaries) is not liable for any loss or damage in connection with any online payments made by you by reason of (i) any failure, delay, interruption, suspension or restriction of the transmission of any information or message from any payment gateways of the relevant banks and/or third party merchants for processing credit/debit/smart card or other payment facilitation mechanism; (ii) any negligence, mistake, error in or omission from any information or message transmitted from the said payment gateways; (iii) any breakdown, malfunction or failure of those gateways in effecting online payment service or (iv) anything arisen out of or in connection with the said payment gateways, including but not limited to unauthorised access to or alternation of the transmission of data or any unlawful act not permitted by the law.

Payment Method
1. Cash or EPS

Cash or EPS are accepted at any HKU SPACE Enrolment Centres.

2. Cheque or bank draft

Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please write the programme title(s)  and the applicant’s name on the back of the cheque. You may either:

  • in person by submitting the payment, completed form(s), and required supporting documents to any of our enrolment centres; or
  • by mailing the above documents to any of our enrolment centres, specifying “Course Application” on the envelope. 
3. VISA/MasterCard

Course applicants, who are holders of HKU SPACE Mastercard, can enjoy a 10-month interest-free instalment period for courses of HK$2,000 and over. For enquiries, please contact our enrolment centres.

4. Online payment

Online payment for short courses (first come, first served) and selected award-bearing programmes is available using PPS, VISA or Mastercard. Please refer to the Online Services page on the School website.

Notes

  1. For general and short courses, applicants may be required to pay the course fee in cash or by EPS, Visa or Mastercard if the course is to start shortly.
  2. Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, cheque or online PPS will be reimbursed by a cheque; fees paid by credit card will be reimbursed to credit card account used for payment.
  3. In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme teams for details.
  4. Fees and places on courses are not transferrable. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
  5. HKU SPACE will not be responsible for any loss of payment, receipt, or personal information sent by mail.
  6. For additional copies of receipts, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to ‘HKU SPACE’ to any of our enrolment centres. Such copies will normally be issued at the end of a course.